This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning--including innovative tools, interactive exercises and activities, and online study guides--this proven text offers an ideal way to prepare you for success as a professional PC repair technician.
Pictures fuzzy and unreadable
By Amazon Customer on Mar 12, 2013
I have the kindle version of this book. All of the pictures and screen shots in the book that are meant to show very specific things are so fuzzy that they cannot be read. One of the review questions that I have to answer for class asks me to label a diagram of a motherboard, and it says you can go to their website to get a downloadable version of the diagram. I went to the website, found the correct file (labeled exactly as it is in the book) and downloaded it, after opening the file I found that it was a completely different diagram.
Graphics are horrible
By Brent on Feb 12, 2013
I am pretty disappointed. This book uses the pictures within each topic to give the reader a visual conception of the steps involved to either set up hardware, explore the desktop of the operating system, or troubleshoot something in general; therefore, there's no excuse why these pictures should be rendered in such poor resolution. For the pictures showing the windows 7 Aero interface, the icons and fonts being showed within those pictures are not even legible the resolution is so bad. Perhaps Amazon put this in poor resolution and it is not the fault of Cenage, after all, it is in the kindle format. I do NOT recommend buying this as an ebook, Amazon should not even sell this.
A bloated, though borderline usable, textbook.
By Garet V Wirth on May 16, 2013
The "A+ Guide to Managing and Maintaining Your PC" is a cumbersome, badly written, tree. I say tree because I'm pretty sure it took an entire tree to print all 1200+ pages. As a book, it's a bit of a bloated nightmare. Thankfully it's written in English, a language I speak, so the content is eventually digestible and leads to something resembling learning. One of the most jarring aspects of this book is the scatterbrained approach to teaching the material. Chapters will begin discussing one topic, then bunny-trail into something completely unrelated (for instance, the Customer Service chapter inexplicably transitions to Customizing PC Hardware. Because that makes sense.). It seems to me that Ms. Andrews chose a topic to cover, then sat down to write about it, likely without an outline, possibly with a goal, probably half asleep. The paragraphs are often poorly written, disorganized, and in desperate need of an editor with ready access to the delete key. It should be noted that every time Ms. Andrews talks in the first person (occasionally about her children), it makes me seriously consider the merits of the ancient Japanese ritual of seppuku. Seriously, who uses first person in a textbook? Nobody? Yeah. One thing I do find interesting, though, is Ms. Andrews apparent love of George RR Martin. Not because she references Game of Thrones (though this would be a marked delight), but because she apparently cannot part with a single !#$%ing sentence that she writes. Like they're just the best thing ever committed to paper, her audience's attention span be damned. Here's a quick example from the textbook, chosen at random: "The Windows installation process usually has no problems connecting to the network and the Internet without your help. However, you might need to know how the IP address is assigned. An IP address uniquely identifies a computer on the network. It might be assigned dynamically (IP address is assigned by a server each time it connects to the network) or statically (IP address is permanently assigned to the workstation). If the network is using static IP addressing, you need the IP address for the workstation." Now, grammatically, this is passable. But instead of breaking down the topic of IP addresses and defining each type of addressing scheme individually, Ms. Andrews crams it all into one poorly written paragraph with heavy use of parentheses. Nothing against parentheses (I often use them because they're fun and I'm a total scatterbrain), but in a textbook, please don't. As a study guide, it's proves difficult to learn material from big, chunky paragraphs with no visual organization. Then when we take into account that this is in the freakin' *Windows Installation* chapter, it becomes outright obnoxious. I'm at a loss as to why we're discussing IP addressing and defining the term in the Windows Installation chapter. There is an *entire chapter* devoted to TCP/IP. Why does Ms. Andrews not just reference that chapter and save herself an entire paragraph of repeating herself? Does she get to charge by the page? Am I going crazy? Possibly, but the book is full of random paragraphs like this. It leads to a frustrated reading experience that has me skimming huge chunks of the chapter and just wishing for it to be over, like my aborted attempt at disemboweling myself. Should have used the straight edge. Speaking of "charging by the page," this textbook is considerably more expensive than the better-reviewed competitors on Amazon. I only wish my instructor would have taken this into consideration before requiring us to purchase Ms. Andrew's book. All sarcasm aside, the text does provide the information needed to learn the material. It isn't a total trainwreck, but the book's structure, obnoxious redundancy, and content delivery strategy doesn't really "click" with me. I feel like with some organization, condensing, and heavy re-writing, this text could turn into a much more appealing product. The information is there, and I have no doubt Ms. Andrews knows her stuff, but the quality writing is not. As it is now, I'd steer clear and check out some of the competitors.
Book not ready for Kindle
By Sharonc on Jun 06, 2013
I purchased the hardcopy book and the Kindle version. The hardcopy book is great but large and heavy to carry around. So I purchased the Kindle version. I was very disappointed in the Kindle version. On other books if you enlarge the print, it rearranges the print so it all fits in the window of the Kindle. This book doesn't. If you enlarge the print you have to continue slide the print back and forth so you could see what wasn't on the screen. I got dizzy and found it wasn't worth it. Also if you enlarged any of the tables or figures, they were blurry and you stood a better chance of seeing what the picture was but leaving it small and getting a magnifying glass.
Love it - informative is an understatement.
By R. D. Mackenzie on Dec 05, 2013
This book will prepare anyone to successfully work on their own PC's. Very grateful I found it. The pictures are worth a thousand words.
By D. Hampson on Jun 23, 2013
I've read several of Jean Andrew's books over the years and highly recommend them for someone looking to acquire a greater understanding of how PCs work. For me, the depth of the content is just the right amount of information. It's a pleasure to read this book especially with the abundant color photos.
By Brandon on Oct 21, 2013
Great buy, saved me over $100 instead of buying on campus! I would recommend this book to anyone that is looking for this book.
A plus guide review
By L. Miranda on Oct 01, 2014
The textbook is written well, and is also well organized. The book is assumes the reader is a beginner. Do not get the Kindle version of the books if you want to be able to see pictures clearly. Most of the pictures on the Kindle book version are blurred. The graphics are an important part of the book lesson learning tool. I had to buy the hardback copy just to be able to see the graphics in the book. I hope this helps some
A+ Great Source to Review
By Charlemagne on Sep 10, 2013
Even though I'm familiar with computer hardware and software I found the A+ very helpful. It is written clearly and organized in a very good manner. The chapters cover each subject concisely and fully. One small complaint is that the minute you publish the book the book is behind the technology available. I don't think any publisher could keep up unless the book was on-line and there you could make changes faster. Use the book to review for your A+ tests or if you are just beginning work through the whole thing to understand PC maintenance. I think if you are going to buy yourself one book to help you make sense of present day computer systems this is the book to have.
By Gary W. Dilg on Aug 02, 2013
I'm never selling this book, especially after carrying around this behemoth all semester. Now I know what my wife felt like when she was pregnant.
It is a pretty heavy book
By Harrison R Null on Feb 16, 2015
This monster of a book is poorly written. The author jumps around through various subjects, discussing concepts unrelated to the focus of the specific chapter. The author routinely writes long and bulky sentences. The information needed to understand PCs is all there, but it is poorly presented. I believe the book could have been written concisely. In my opinion, it needs a bit more editing. This would also have the practical benefit of making the book less bulky. It is a pretty heavy book, not the kind of book you want to lug around to school or a library.