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Your Call Is (Not That) Important To Us: Customer Service and What It Reveals About Our World and Our Lives
  
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Your Call Is (Not That) Important To Us: Customer Service and What It Reveals About Our World and Our Lives (Hardcover)

by Emily Yellin (Author)
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About the Author
Emily Yellin is a longtime contributor to The New York Times. Her work has also appeared in Newsweek and other publications. She currently lives in Memphis, Tennessee.

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